PRIVACY POLICY
Last updated: November 2, 2026
SAY THEIR NAME respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, why we collect it, how it may be used or shared, and the choices available to you.
INFORMATION WE COLLECT
When you visit our website, place an order, contact us, or personalize a product, we may collect information such as:
• Your name, email address, telephone number, billing address, and shipping address
• Order and transaction details
• Personalization information, including names, forever ages, relationships, photographs, messages, and design selections
• Messages or information you provide when contacting us
• Technical information such as your browser, device, IP address, cookies, and website activity
PAYMENT INFORMATION
Payments are processed through secure third-party payment providers available through Wix. SAY THEIR NAME does not directly store complete credit-card information.
HOW WE USE YOUR INFORMATION
We may use personal information to:
• Process, personalize, produce, and deliver your order
• Communicate with you about an order or customer-service request
• Confirm payment and prevent fraud
• Improve our products, website, and customer experience
• Comply with legal, tax, accounting, and regulatory requirements
• Send marketing messages only where permitted and when consent has been provided
PERSONALIZATION INFORMATION AND PHOTOGRAPHS
Names, ages, photographs, messages, and other personalization details are used only to create the product requested by the customer, provide customer service, and maintain necessary order records.
Customers are responsible for confirming that they have permission to submit and use any photograph or personal information belonging to another person.
HOW INFORMATION MAY BE SHARED
We may share only the information reasonably necessary to complete an order with trusted service providers, including:
• Wix, our website and online-store platform
• Payment-processing providers
• Printing and production partners
• Shipping and delivery companies
• Technology, analytics, security, accounting, or customer-service providers
These providers may process information in Canada, the United States, or other countries where they operate. Information may therefore be subject to the laws of those jurisdictions.
We do not sell or rent personal information.
COOKIES AND WEBSITE TECHNOLOGY
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website use, provide security, and improve performance. You may manage cookies through your browser settings and any cookie-consent tools displayed on our website. Disabling certain cookies may affect how the website functions.
RETENTION AND SAFEGUARDS
We retain personal information only as long as reasonably necessary to fulfill orders, provide customer service, meet legal and accounting obligations, resolve disputes, and protect our business.
Reasonable administrative, technical, and organizational safeguards are used to protect personal information. However, no online system or electronic transmission can be guaranteed to be completely secure.
YOUR PRIVACY RIGHTS
You may contact us to:
• Ask what personal information we hold about you
• Request access to or correction of your personal information
• Withdraw consent where legally permitted
• Ask questions or raise a concern about our privacy practices
Some information may need to be retained where required for legal, tax, fraud-prevention, or legitimate business purposes.
CHILDREN’S PRIVACY
Our online store is not intended to knowingly collect personal information directly from children without the involvement or consent of a parent or legal guardian.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and SAY THEIR NAME is not responsible for the content or privacy practices of unrelated websites.
CHANGES TO THIS POLICY
We may update this Privacy Policy when our services, technology, or legal obligations change. The revised policy will be posted on this page with an updated date.
CONTACT
Questions, access requests, corrections, or privacy concerns may be sent to:
SAY THEIR NAME
Email: lauraannturmel@gmail.com